So, the much hyped iPhone-5 is out!! Samsung says the next
big thing is already here. HTC and Nokia are trying hard to lobby for their
share of smart phone market. Android and iOS are competing for the top slot
while Microsoft is trying to test its fortunes. App Developers are busy
developing apps for all these Mobile Operating Systems. Mobile devices are
getting more powerful than ever (Samsung’s S III is more powerful than my
laptop). The latest benchmark scores say Apple’s iPhone 5 beats Samsung’s SIII
by a difference of 40 points. ‘Wow’, Apple lived upto the promise, the analysts
say.
The blogs, news, the TV ads, social media are fanatically
filling up their space with all the comparisons of SIII vs Nokia vs. HTC vs.
iPhone in order to provide the user with the most comprehensive analysis of
which phone is the best. Self proclaimed (many I find) Tech-Analysts have gone
to the extent of comparing processors in those mobiles. These mobiles are being
crammed with dual cores and even quad cores. Intel, a late entrant into mobile
processors started a branding war through its once highly successful ‘Intel
Inside’ campaign refusing to be under the hoods of consumer brands. After all,
mobiles are the next big thing they say (assuming no disruptive technologies
will enter market).
There are currently 27 million smartphone users in India and
are growing at an impressive rate says a Nielsen survey. Now let us take
a look at what our users do with their smartphones according to a Google
Survey.
77% -listen to
music
30 % - read a book
33%- play video
game
48%- use internet on another device 36%- watch
movies
1%-none of these
Now, let us take a look at some specifications of one of the
smash hit android phones of the year-Samsung Galaxy SIII
Operating System:
Android ICS
Primary Camera:
8 Megapixel
Secondary Camera: 1.9 Megapixel
Connectivity & Internet: GPRS, EDGE, 3G HSDPA upto 21 Mbps, Wifi
RAM:
1 GB
Number of Cores:
4 (Exynos processor)
This smartphone has a lot to boast indeed. It has indeed the
best of processing capabilities, an excellent front camera to make video calls,
21 Mbps HSDPA. These features can make any mobile lover go ‘wow’..Right!!?? The
blogs are filled with which is the king of smartphones? iPhone or Samsung
and Indian users engage in a soft online war with words touting iPhone users as
a flock of sheep and iPhone users touting Android users as poor guys who cannot
afford an iPhone.
At this point, I always remember a wise man saying ‘consumer
is an ass, successful companies make him a jackass’ and I have no regrets when
I support him.
Perplexed!!!!?
Let me explain…… A report by Akamai, an internet
content delivery based firm, affirms that the average 3G speed in India is just
0.9 Mbps. This puts India at 112th position only a bit higher than Libya,
Nigeria, Nepal and Iran- the last in the list. So, essentially no video calls
will be supported by the networks and 1.9 Megapixel camera or for that matter a
front camera too will only be an ornamentation to the phone. Not many apps make
complete utilization of the 4 cores present in the phone. Not many understand
that it is the user experience that should matter and the basic purpose for
which the phone is bought should be fulfilled and selection of the phone which
can perform all these functions should be the criterion.
Constantly trapped by the Consumer brands marketing, the
customers buy phones that carry features that add no value often at an
expensive price. Very few know and even fewer can actually utilize the raw
computing power these phones can provide. The existing infrastructure in India
does not necessitate the use of the so called power phones.
Now here comes the most essential part of promotion: how to
make consumers buy what they do not need. One thing that amazed me a lot is the
effective utilization of social media to promote their brands. What is so
amazing? One may ask! Any firm uses social media as a lead weapon in its
arsenal these days. Here comes the most striking observation, companies are
only starting a chain reaction. It is the consumers who battle for the brands.
Take it this way, Nokia(or any brand) releases a picture of it’s phone’s
features comparing it with other brands. Exactly here starts all the
hullabaloo! One can watch atleast 200 comments in just 2 minutes of the pic
posted. If we look at how the algorithm for Facebook, the more the number of
users comment or like, more the publicity it gets. Interesting isn’t
it??- Consumers promoting something they don’t really need to satisfy their
ego. Flaunting and defending phones that they do not know how to use. This way
the mobile manufacturers created a set of unpaid trusted users who defend their
brands. Hope they are aware of this phenomenon. This trend did not yet start
off in many other products. Sales depend so much on these debates online
although I do not have statistics to support my view.
But for now in India, until Indian networks support the
ultra speeds that these smartphones can offer which can easily take another 5-7
years to catch up with international standards and the apps which can utilize
the raw computing power, use your smartphone for other than texting, calling,
internet, watching movies etc., which every other user in India with a
smartphone can do. Think out of the box. Think smarter. Cut your Grey hair,
Prick Pimples, Prick your tooth, Trim your beard. GET SET GO!!!!
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